Policy
Returns & Exchanges.
Within 48 hours of purchase, we'll take the piece back for a full refund.
Within 10 days, we'll exchange it for another piece or issue store credit for the purchase price.
After 10 days, sales are final.
Condition
Pieces need to come back unworn and undamaged, with the Record of Provenance and any packaging they came in.
To start a return or exchange
Email us at hello@ravensnestseattle.com or bring the piece by the shop in Pike Place Market.
For shipped pieces
The 48-hour and 10-day windows start on delivery. Return shipping is on the buyer unless we made a mistake — we recommend insured shipping through your carrier of choice.
Questions
We'd rather work something out than have anyone unhappy. Email us and we'll figure it out.
Last updated: this policy reflects our current in-shop and shipped-order practice. We'll revise as our online ordering grows.